The Worst Tax Preparer Reviews

Along with preparing taxes, Janet and her husband, Scott Morrow also own a couple rentals in town. Not only is Scott a little off-the-wall and comes by your house without notice, but they also illegally hold TWO deposits and refuse to communicate about any issues. When I asked Janet if she was aware of the “31-day deposit return or a detailed damage checklist with the damages” and that it is illegal to hold onto the deposit any longer, she said yes and continued to disobey the law. Glad she doesn’t do my taxes, would be scared of what they are missing in that department too. She also feels the need to tell me the last THREE TIMES I’ve seen her, “oh, you must be ___, I haven’t met you before”... y’all, I lived there for over three years.... and shes met/seen me multiple times!!!! WORST COMPANY AND YOU CAN TELL THEIR COMPANY IS AGING WITH THEM!

FILED OUR BUSINESS TAXES A YEAR LATE AND INCORRECTLY!!! BLAMED IT ON COVID AND THE IRS! INSTEAD OF TRYING TO HELP US RESOLVE THE ISSUES...SHE STARTED USING HER FAMILY AS WHY SHE WAS DISTRACTED. IN THE END, OUR BUSINESS WAS PENALIZED WITH OVER 12,000 IN FEES FOR LATE FILING AND INACCURACIES. SHE IGNORED ANY PLEE FOR INFORMATION THAT WOULD AND COULD ASSIST US. FOUND A NEW ACCOUNTANT TO FIX EVERYTHING SHE MESSED UP!DO NOT USE!!!! A NEGATIVE STAR WOULD BE BETTER!!!

I have used Steven Falcone for over 5 years doing my taxes. I have had several issues come up with the taxes he has prepared, and he has provided zero support. He prepares your taxes but will not answer questions or provide his support when there is a question from the state or federal taxing authority. I do not recommend Steven to prepare any taxes. Find someone else that will actually support you when questions come up. I am not an accountant and that is what I pay and accountant to do my taxes. Steven is extremely unprofessional.

I had used Benni previously for taxes and when I asked him my refund amount he always quoted me an amount with his fees taken out .This year after filling I then begin checking the IRS site and realized that the amount he quoted me was less than amount being deposited. I had about $120 deposited in my account and was missing over $1,000 when I asked Benni about it he first said that I owed the IRS money which I knew couldn't be correct because I deal with legit business I also noticed that he added a dependent to my tax documents and I don't have any kids. I continue to ask Benni what could have caused it only to find out that his astronomical filing fee of $975 was diverted it to his own account. Once I made it clear I knew this Benny then changed his tone and said that he now quotes clients without his fee being taken out which he has never done in my entire time dealing with him. I don't have a problem with the fact that this company charges fees what I do have a problem with is you telling me I owe the IRS money and that it's on me knowing that you took the fee out. I also have a problem being a legitimate businessman with you falsifying my records and my documents which I would never agree to. If you're a legit business or a legit person do not use this company as some of the false numbers they put on your tax returns can land you in hot water. Benny clearly told me he doesn't know how to do business taxes but yet added my business and made up expenses to my tax return. I know Benny personally and went to high school with him and he did nothing to make it right or admit any wrongdoings in fact he stepped outside of a business professional conversation and became Street. If this is how he does someone he went to high school with I can only imagine how he's taking advantage of all the mothers and other business owners out there do not use this company

She has blocked me when I am just trying to get a copy of my tax return. I would not recommend her. She also gave me two different amounts for my state, and the state is saying it doesn’t exist. So unprofessional and I had to keep reminding her to do the tax return. Now I cannot get in touch with her!!!! I have text messages to prove all of this. I am taking this very seriously, with texts to prove.

I witnessed Dionne Gordon not showing up to clients appointments nor even calliing them to apoligize. It's heartbreaking to watch her clients with their stack of papers sitting in the lobby and waiting for up to an hour. When Dionne finally calls them, she lies to them and say their was an emergency when really she just forgot or she was talking to someone who, accoridng to her, is more important and richer than the client. I know because she would giggle like a teenager about it. She even irresbonsibly take vacations during tax season. When clients yell at her, she just blames her assistant, or anyone else. Very unprofessional, passive agressive, conniving, and cruel.

Lisa was not good this year she didn't listen to me when I told her we got the 1500 back from child tax credit instead of 750 delaying my taxes and getting less money what a hassle!!

Does not stay current with tax laws and changes. Missed deadlines and cost us more $$ owed to IRS as well as penalties. .Additional cost to have another tax preparer to amend our taxes. Does not take responsibility for her mistakes. And refuses any corrections or refunds for her mistakes!! Communication is poor. Not home or didn’t leave items out for pickup when scheduled. No assistance with how to prepare with a new small business. Was not helpful in what to use for right offs, loss, etc. ended up costing us $$ owed to IRS with business still being in the red!

Worst experience of my life. James Faughtenberry is deceiving and cannot be trusted. He will tell you he has handled things but honestly never did them. He is unorganized and will not return and documentation, phone calls or emails. He made mistakes and did not file taxes for us although he did the forms & sent them to us like he did.

Up until now she was great but I moved out of state and asked her the year before I left if she could still be my tax lady and she said yes of course just email me your w-2s and I can do them. I emailed her my paperwork on February 5th and heard nothing back from her after checking in with her after a week. A few more days went by and she emailed me and told me she received my email. Then went dead on me. I called and text her multiple times and received no answer or response from her. Today 03-02-22 I text her and asked what the deal was with my taxes and she pretty much said that she was too busy to take less than an hour out of her day to prepare my taxes and if I was in a hurry I could go elsewhere. I responded and you couldn't tell me this weeks ago. Like you had me on hold and all it would have taken was you to reply after my first inquiry. I believe because I wasn't sitting infront of her for her to do my taxes that my business to her was worthless. I brought her 2 additional clients when I started going to her and if this is how she is going to treat her clientele then she doesn't deserve my business. My concern is instead of just saying hey I don't have time to do your taxes (after I first reached out to her to ask about them) please go elsewhere she let me wait a whole month before responding to me. That is unacceptable. I could have had my taxes done weeks ago. But no she wanted to play games with my money. What a joke.

We used this Tax Accountant to file Taxes jointly. The forms were done incorrectly due to receiving several notices from the states that the refunds are inaccurate, the payments were not made. However, we reached out to the accountant several times and it took her over two months to actually file our forms and lied that the forms were filed. Also, she charged us for the tax we owed to the state and never paid it with the return. Reached out several times to the preparer and never answers the phone or the email or the payment portal.

the worst and most unprofessional person, he made a mistake in putting my name, and the taxes after three weeks did not appear as if they had been submitted, when I asked her and I had already consulted with another person, about credits that he did not give me, She decided not to give me credits that I legally qualified for, just because she didn't want to, when I asked her not to submit my taxes and better cancel them, because I knew there were more things that had to be added, she didn't care, she corrected my name and submit them after 3 weeks,and without caring, I did not agree, when I told her why did she do it if I did not authorize her and I told her not to do it, she said that three weeks ago I signed her and that she could do whatever she wanted, but this was after 3 weeks and after she did mistakes,truly racist and unprofessional, now I will have to sue her,and someone else is correcting my taxes

Adam Buseman failed to file my taxes took my money did not return any of my phone calls when i started recieving notices from IRS. He also failed to file any state taxes. He caused me to miss out on a $7000.00 return and now I owe the IRS $4000 dollars. HNR block Charles City engages in discrimonatory practices and DOES NOT back every filing 100% its been a year. This is false advertising. I am filing in federal court against these guys. as well as form 14157-a Tx preparer fraud. I took 4 years of taxes to file; one with business tax stating i had to pay in. and 3 others which promised returns which would have offset the amount i owe to zero. I received notice from IRS about 2017 not being filed and 2019 being rejected no response from Adam Buseman when i brought it to his attention, i recieved notice concerning Adam Busemans Failure to file a Form 940 from the irs . He also caused my 2017 income tax return of $7000 to fall outside of the alloted time frame therefore causing me to lose my return. Mr Adam Buseman Has 9 years experience as a tax preparer I feel this intentional and based off of discrimination. Upon being given a time limit by The IRS to file form 940 and 2017 tax return which i paid him to do. I notified Mr Buseman regarding the situation he did not rectify the matter it took him a whole year to respond and it wasnt until I called his office irrate did he return and of my texts. I have all the screen shots between us to prove. I ulitmatley had to take my taxes to a private cpa who informed me that there wasnt even a return in any of the files that it was all documents that the office printed up.

Dianne is the most unprofessional tax preparer I've talked to. She was argumentative and rude talking over me for minutes even when I tried to say something. She didn't seem to be very knowledgeable about basic tax things. If you have a basic W2 return, she might be okay. But then you'd probably just use Turbotax.

If I could give negative stars, she deserves them. I sent in all my information, paid up front and then she ignored multiple calls, emails and attempts to contact her. I would recommend using anyone to prepare your taxes other than her. And for the people who will question if this is true or not, I had a friend of mine reach out to contact her to use h for their tax preparation and she responded immediately.

Very disappointed in the services provided. I had been told all good things and his actions failed to follow. I was told a certain price by family but upon calling he said he changed his rate and charges us even more. I was way over charged for a SIMPLE tax return. Not only that, I was hounded to send payment on a Sunday evening and then he went silent for a week after receiving said payment. My taxes were not done until the following Saturday after having to call and follow up for myself due to no communication. In my opinion, he was very unprofessional.

Kathy is an excessively abusive and cruel person. She belittled, talked down, and made me feel bad. Stay away from her, she is pure evil. She is a bully, uses intimidation, and hostility. She is very negative, toxic, and mean. She should not be working with the public. She lacks social skills and very will kick the other person in stomach when they are down. Please do not work with her. Run away as far as possible.

BEWARE! This company along with its owner Adam Havig took financing from us and has refused to repay their legal obligation. They have been avoiding all communication despite our legal efforts. If this is how they do business I would warn everyone to be very cautious.

I received a notice from the IRS that I still owed money and Stephanie refused to even get on the phone with me to explain the situation. Incredibly unprofessional, unhelpful. Find a CPA who actually cares.

The worst tax man history he get people information then you don’t hear from him do not use this guy…. I will recommend no one use this guy he his garbage Fuck Byron