Client Reviews of Tonia Jimenez

I liked her at first, but, then things went downhill when I went for my second appt. that was booked for 4. When I went in, someone else was booked for 4 as well. After 45 minutes of waiting outside her office with my son and the other guy who had the appt. for 4, no word from her, I left. I set up another session for my boyfriend, they both agreed to the time, the night prior. I guess my boyfriend forgot his password again, to obtain his W2. Somehow that was my fault and I had to help him in her opinion, yet my own taxes were done? Also, she doesn't know what's behind closed doors, and she thought it was okay to send me rude texts saying "Thanks for all your help. Smh", "u could have gone somewhere else" "Leave me out of it" Etc. Even a lovely voicemail yelling at me. This was very unprofessional and she could've stayed "out of it" if she didn't text me with drama and calling me while I'm at work when I wasn't her client for the day and entitled to have my boyfriend's information, regardless of how much I do help him. I was nice enough and patient enough when I had to wait 45 minutes to sign some papers. But.. When another an appt. doesn't go as planned, because of the other person not being prepared, somehow I'm at fault for it? It doesn't make any sense. I had also recommended 2 other clients for her as well, they were prepared, it went good. it's not okay to lose your cool because one client wasn't prepared. It's your job, things don't go as planned all the time, sometimes you have to suck it up and hope the next day goes well. My advice for Tonia.

Great experience, she was pleasant and patient and I felt confident in her abilities,. She takes the time to explain my personal situation to me in terms I can understand.