Client Reviews of Melanie C. Artice, RTRP

If I could give less than one star, I would. My 2023 taxes were prepared by Melanie at Mt Top Tax and Accounting. The taxes were rejected. I was not notified. After a month of trying to go on the IRS account site and pay my tax bill, I finally called the IRS and was informed that the taxes were rejected. Both my husband and myself attempted to contact Melanie to no avail. I filled out a BBB complaint, which she stated a family tragedy is why she had been inaccessible. The information she gave about our contact attempts was untrue. But I have a heart so I gave her several months to make it right. She never did so I finally filed through Turbo Tax, only to receive an IRS bill charging me over 1,000 dollars in penalties and interest. The Mt Top business ended up splitting a few years ago. Her brother Ryan is the person is connected to all the good reviews, not Melanie. He is with Kitzmiller Tax, and is very good in my opinion. Please consider this warning...if you want quality, ethical tax preparation do NOT go to Melanie C. Artice/Kitzmiller. And do not be confused on which one of these preparers you are obtaining.

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