Client Reviews of Isaac Michel

Read What 115 Clients are Saying About Isaac Michel - A Tax Professional from Brooklyn NY

New Rochelle, NY
March 22, 2015

On March 21, 2015, I had an appointment with Mr. Isaac Michel at 4:00 pm but when I arrived at his office at 4:08 pm, it appeared that no one was in the office. Therefore, I attempted to call out to make sure that Mr. Michel or anyone was not in the back and could not hear that someone had entered the office. Since I travelled from Westchester, I decided to wait in the hall to see if he would arrive. An hour later, Mr. Michel still had not arrived. Therefore, I decided to leave him a note informing him that I had been there waiting for him. I left my number as well because I wanted find out why he was not available at the appointed time. When I arrived home, I received a phone call from Mr. Michel but he did not offer an apology for his tardiness. Yet, when I queried, he stated that he had to bring a check to someone. He then stated that if I would return that he would pay for my $7.50 bridge toll (both ways) plus gas. I had to ponder his offer because of his unprofessionalism and the fact that he left his door open with other people's valuable information inside. When I made an audible sound to imply that I was thinking, Mr. Isaac seemed to get up set and stated that he is the best tax preparer in Brooklyn and that I should look him up. He further stated that he was a pastor and he did not like doing taxes because he is being sued by other people when he works so hard for them. I was very much put off by his outburst so when I attempted to respond, he told me to have a nice day and he hung up his phone on me while I was still on the line. My take away from my experience with Mr. Michel is that he lacks professionalism and respect for other peoples' time. While it appears that Mr. Michel is good at preparing taxes, he lacks the capacity to safeguard his office because no one should have access to his office while he is not there. Therefore, I ask, at what cost should anyone trust that their vital and private information is properly guarded by Mr. Michel? I am very disturbed by the way that I was treated by him and I warn others to tread wisely when conducting business with him going forward.