Client Reviews of Dean C. Serrano

Me and my parents have been using his service for years now. For the 2024 tax, I submitted the documents for my parents tax at the end of March 2025 . He confirmed receipts and made me believe that my parent's 2024 tax has been filed. I would follow up via email and texts and he kept telling me that he will check tomorrow. That he is not at home or he is not feeling well. I decided to contact IRS in July this year and I found out he did not file my parent's tax and requested for extension, which we are not aware. He made us believed that he filed it. My parents ended up paying a lot of penalties and interest because of the late filling. He could have just informed me that he can't do the job. Very unprofessional. This is the first time that my parents were late in filling their taxes.

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