Client Reviews of Nathasha Banks

Tasha’s Taxes (Natasha Banks) was recommended by a friend to complete 2018 tax returns. She completed our taxes and we received our refund after several weeks. She also stated she would complete daughter’s return so I left documents with her to complete on March 30th. It is now May 31st and I have tried to contact Nathasha through email-receive only auto replies of her closing her office in June, left numerous voicemails-vm box is now full, have texted her TEN times, with 1 reply stating someone would be in her office. I have gone to her office minimum of 4 times (she rents a room from Regus) and have left messages at least 2 times with receptionist of Regus who is unable to help me as Nathasha has not been there every single time I go during business hours. I have received one response via text stating someone would be in her office after the 6th text message I sent her. I immediately went to her office AGAIN and no one was there. I have texted her 4 times since her returned text to me, and she has not replied. I have requested in 1 text for her to at least mail me my daughter’s documents and she has not. She has not returned my daughter’s tax return or her documents to us which is in violation of IRS ethical code of conduct. I do not know if she ever filed my daughter’s return and am unable to verify status of a return since IRS requires an exact dollar amount to check the status. I have no other recourse but to file a Preparer Misconduct FORM 14157 with the IRS . If I could give less than 1 star I would.

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