Client Reviews of Vicki Ward

We filed our taxes online and the h&r block software wouldn't let us review or submit our taxes after having already paid for the services. After a month of run around over the phone from different tax pros and tech support, no one had any answers for us so we set an appointment to go in. The tax pro we were assigned was also clueless on how to help with our dilemma when Vicki Ward then kindly stepped in and offered her assistance, and we sure are glad she did! She took our problem head on and spent 2 hours of her time on the phone with different contacts to help us get a refund on the services unrendered and get our taxes filed properly. This type of action speaks for itself. In addition to her kindness, what really set her apart was her genuine care and determination to get us through our conundrum. It was evident that she truely wanted to help us and not just make a profit. She took the time to understand our individual situation and tailored her services to meet our specific needs. I would highly recommend this tax pro to anyone looking for assistance with their taxes. With their kindness, determination, and genuine care for their clients, they are truly a rare find. I am so grateful for all her help and will definitely be working with her in the future!

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